Citiz Platinum - Silver

Low energy consumption

Since 2011, all our machines automatically switch off after a maximum of 9 minutes of inactivity.

Repairable

We repair all our machines — simply contact 0800 55 52 53. We will lend you another machine while yours is being repaired, and we add a 6-month warranty to your repaired machine.

Recyclable

All machines that can no longer be repaired are recycled through the eco-organisation Ecosystem.

For 20 years, Nespresso has been committed to the circular economy for its machines. The company repairs, refurbishes and recycles its machines with its partner ANRH, which employs people with disabilities. Machine refurbishment is carried out by this partner in order to give a second life to our everyday objects, in a circular economy logic, with more than 50 French jobs that cannot be relocated.

Nespresso France offers, as part of its After-Sales Service, an exchange scheme for a faulty machine replaced by a refurbished one. This proposal is an alternative to the standard repair option, for which the customer has the final say.

From 01/10/2025 to 31/03/2026, with the purchase of an original Nespresso machine, receive a €30 discount on a first Nespresso coffee order of a minimum of €31 (choose from 3 assortments of 70 capsules) by registering your machine at offres.nespresso.fr within 2 months of purchase. Offer valid exclusively at Nespresso partner retailers (excluding the website, app and Nespresso boutique) in metropolitan France (including Corsica and Monaco), non-combinable and limited to one (1) use per person. Discounts applicable only on Original Nespresso capsules. Offer details at offres.nespresso.fr

You have 14 days from receipt of the package to return your products. The items you wish to return must be packaged in their original packaging accompanied by their labels. The return is your responsibility.

⚡​You are responsible for the return costs of €6.99 per return.*
*For customers residing in the Schengen area (except Italy, Romania, Cyprus).

🎁​ Return costs on this item are free in the case of a voucher refund.

🎁 Return costs on this item are free in the case of a voucher refund.